Resolute Health Hospital wants to inspire and empower you, your family and our community to engage in the pursuit of health and well-being for life. This is the Resolute Health mission. We know you have a choice when it comes to your health care provider,
and we’re committed to providing you with high-quality care and exceptional services to inspire your loyalty.
Resolute Health: Your Partner in Health
At Resolute Health, we consider you a partner and want you to be actively involved in your care. We believe in treating the whole person — mind, body and spirit. This approach addresses not just your medical diagnosis, but your overall health and well-being for life. Resolute Health’s mission is driven by five core values: trust, exceptional service, responsibility, maximizing our resources and working together. These core values are the guiding principles for all we do. Resolute Health is committed to these core values and works to make them present every single day in our relationship with you, your family and the community we are privileged to serve.
Five Core Guiding Values
Build Trusting Relationships
Empower ownership and decision-making
Engage in effective communication
Demonstrate honesty and humility
Be inquisitive
Demand and Deliver Safe, Quality Care and Exceptional Service
Never cut corners
Accept nothing less than zero patient safety events
Acknowledge and learn from our mistakes
Inspire the love and loyalty of those we serve
Take Responsibility
Always do the right thing even when no one is looking
Take ownership of every problem until resolved
Be confident in your role
Exemplify and embody our Core Beliefs
Personify a servant heart
Maximize Resources
Look for continuous improvement, collaborate and innovate
Preserve for today and eliminate waste
Strengthen for tomorrow — develop and invest
Demonstrate an “owner” attitude
Work Together Always
Listen and learn each other’s stories
Be aware of how you impact those around you
Try to find a way to say “yes”
Demonstrate loyalty to and speak positively of your co-workers in the Resolute family
