Follow My Health, the patient portal from Resolute Health, allows you to download and transmit your up-to-date health information. Log in from home, work or anywhere Internet access is available — 24 hours a day, 7 days a week.
My Health Patient Portal allows you to:
Privately view some lab results online.
Access health records such as immunizations, medications and allergies.
Access health records to easily share with doctors.
In the future, we will expand the information you can access and enhance the portal’s features and functionality.
Getting started with your patient portal.
If you provided a valid email address upon registration, you should
have already received an invitation to join the Patient Portal. Talk with a member of your care team during your next visit to learn more. Read the frequently asked questions below for more information.
You can enroll in Follow My Health Patient Portal while registering for a hospital visit. During registration, simply tell our staff that you would like to open a Follow My Health Patient Portal account. You must provide a valid email address in order to receive an invitation to join the Follow My Health Patient Portal. Soon after, you will receive an email that will provide a link to establish your own login and password information.
Once completed, you can view your Follow My Health Patient Portal information online whenever you like. Also, you can enroll after your registration process; just ask a nurse or staff member and they can help you get started.
Please check your spam or junk mail folders in your email account. If you still cannot find the invitation, please call the support line at (830) 500-7465, Monday – Friday, 9 a.m. – 4 p.m. to verify your email address and have the email invitation re-sent to you if needed.
Lab results will be delivered into FollowMy Health 34-hours after they are resulted and entered into your electronic health record. Lab results post to the portal even if they were done as an outpatient or Emergency Department visit. The 34-hour delay applies regardless of why the patient was seen. The inpatient summary document will not be available until after discharge.
Follow My Health is mobile optimized, which means you can access the portal on any browser and any device with the Internet. There is a follow my health app for mobile devices that can be downloaded from the app store.