We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies
such as automated tools, keyboard-only navigation, and screen readers.
We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as
well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and
guidelines will help make the website more user friendly for all people.
Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website.
If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.
Follow My Health, the patient portal from Resolute Health, allows you to download and transmit your up-to-date health information. Log in from home, work or anywhere Internet access is available — 24 hours
a day, 7 days a week.
Follow My Health Patient Portal allows you to:
Privately view some lab results online.
Access health records such as immunizations, medications and allergies.
Access health records to easily share with doctors.
In the future, we will expand the information you can access and enhance the portal’s features and functionality.
Getting started with your patient portal.
If you provided a valid email address upon registration, you
should have already received an invitation to join the Patient Portal. Talk with a member of your care team during your next visit to learn more. Read the frequently asked questions below for more information.
You can enroll in Follow My Health Patient Portal while registering for a hospital visit. During registration, simply tell our staff that you would like to open a Follow My Health Patient Portal account. You must provide a valid email address in order to receive an invitation to join the Follow My Health Patient Portal. Soon after, you will receive an email that will provide a link to establish your own login and password information.
Once completed, you can view your Follow My Health Patient Portal information online whenever you like. Also, you can enroll after your registration process; just ask a nurse or staff member and they can help you get started.
Please check your spam or junk mail folders in your email account. If you still cannot find the invitation, please call the support line at (830) 500-7465, Monday – Friday, 9 a.m. – 4 p.m. to verify your email address and have the email invitation re-sent to you if needed.
Lab results will be delivered into FollowMy Health 34-hours after they are resulted and entered into your electronic health record. Lab results post to the portal even if they were done as an outpatient or Emergency Department visit. The 34-hour delay applies regardless of why the patient was seen. The inpatient summary document will not be available until after discharge.
Follow My Health is mobile optimized, which means you can access the portal on any browser and any device with the Internet. There is a follow my health app for mobile devices that can be downloaded from the app store.